LINQride Chauffeured Executive Car Service

Terms of Service

Effective November 3, 2026

These terms apply when you use linqride.com or book or ride with LINQride Inc. (“LINQride,” “we,” “us”). By booking a trip, requesting a quote, or using our website, you agree to these terms. They apply to individual passengers, companies, executive assistants and planners who book for others, and event organizers.

Our services

LINQride provides chauffeured executive car service based in Bakersfield, California, including airport transfers, point-to-point trips, hourly service as directed, executive travel, celebrity services, weddings and special events, event valet service, wine country tours, and trips to destinations such as Los Angeles, Beverly Hills, Hard Rock Casino Tejon, and Las Vegas. All service is subject to vehicle and chauffeur availability. LINQride Inc. is bonded and insured.

Reservations and confirmations

A request through our website, by phone, or by email is not a confirmed reservation until we confirm it. Please give us accurate pickup and drop-off locations, date and time, flight details, passenger count, and contact information. We are not responsible for missed or delayed pickups caused by incorrect or incomplete information. If your requested vehicle is unavailable, we may substitute a vehicle of equal or higher class.

Pricing and payment

Rates are quoted by trip type, vehicle, distance, and time. Your quote or reservation confirmation lists what is included and any additional charges that may apply, such as extra stops, extra time, waiting time, tolls, parking, and airport fees. Gratuity is not included in your rate. It is appreciated and left to your discretion. The card on file is charged 3 days before the trip date. If you book for someone else, you are responsible for the charges.

Changes, cancellations, and no-shows

Please contact us as early as possible if your plans change, by phone at (661) 840-LINQ (5467) or by email at Cherif@LINQride.com. Cancel at least 24 hours before pickup for a full refund. There is no refund after that. A no-show is charged full price. Minimum hours and other terms for your trip are stated in your quote or reservation confirmation.

Airport pickups and waiting time

For airport arrivals, please give us your flight number so we can monitor your flight. Airport pickups include 45 minutes of waiting time, and after that waiting is billed in 30-minute increments. Meeting you inside at baggage claim at LAX is $50 extra. For all other pickups we wait up to 20 minutes, and after that waiting charges are added in 30-minute increments. We are not responsible for airline delays, missed or cancelled flights, or missed connections.

Passenger conduct and the vehicle

  • Passengers must treat chauffeurs and vehicles with respect. Abusive, threatening, or unsafe behavior may result in the trip being ended without a refund.
  • Smoking, vaping, and the use of illegal drugs are not allowed in our vehicles.
  • Alcohol must comply with California law, including the law against alcohol for anyone under 21, and with any vehicle rules we give you at booking.
  • Seat belts must be worn at all times.
  • The person who books is responsible for damage to the vehicle caused by the passengers in their party. If the vehicle needs extra cleaning, a cleaning fee of $200 to $500 applies, based on actual cost.
  • Vehicles cannot carry more passengers or luggage than their stated capacity.

Lost items

If you leave something in a vehicle, contact us and we will try to return it. We are not responsible for items left in our vehicles.

Delays and limits of liability

We aim to be on time, but we are not liable for delays or failures caused by events beyond our reasonable control, such as traffic, accidents, road closures, weather, mechanical failure, or airline delays. Please allow enough travel time for flights, meetings, and events. To the fullest extent the law allows, our liability for any claim arising from a trip is limited to the amount you paid for that trip, and we are not liable for indirect, incidental, or consequential damages. Nothing in these terms limits liability that cannot be limited under California law.

Insurance

LINQride Inc. is bonded and insured. If your company or event needs proof of insurance, contact us before your trip.

Our website

The content on linqride.com is for general information about our services. We may change or remove content, pricing information, or service details at any time. Our logo, text, and images belong to LINQride Inc. and may not be copied or reused without our written permission. Your use of our website and services is also subject to our Privacy Policy.

Governing law

These terms are governed by the laws of the State of California. Any dispute that arises from these terms or our services will be brought in the courts located in Kern County, California.

Changes to these terms

We may update these terms at any time by posting the new version on this page with a new effective date. The terms in effect when you book apply to your trip.

Contact us

LINQride Inc.
Bakersfield, California
Phone: (661) 840-LINQ (5467)
Email: Cherif@LINQride.com

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